Lost and Found Department | Delhi International Airport

Latest Lost & Found Properties

If you have any queries or clarifications, feel free to approach the officials at Delhi Airport for assistance

View Delhi Airport’s Lost & Found Procedure

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Procedure for Claiming Lost Properties
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Procedure for Claiming Lost Properties

The lost article / articles may be claimed on producing the following documents :-

Proof of travel i.e Boarding Card/E-boarding Card/Immigration Stamp on Passport.
ID proof of the traveller i.e. Government issued ID card having photo such as Passport / Driving License / Aadhaar Card / Voter Card.
Detailed description of the item lost.
Government authorized photo id preferably Passport / Driving License / Aadhaar Card / Voter Card of the authorised person also to be produced.

Note : For verfication purpose copy of Pan Card may be requested in the absence of passport/signed ID to verify the signature of the owner on the Authorization Letter.

Points to Remember

The recovered item can be claimed from the respective terminal within five days from the date/time it was deposited. If the lost property is required to be collected after the working hours are over make sure to get an appointment at least 48 hours in advance by mailing to lostproperty.dial@gmrgroup.in
All the unclaimed lost and found merchandise shall be retained for a period of three months except eatable items. After this time is over, it will be disposed off as per Gazette Notification.
All perishable, flammable, DGR goods and SRA (Security Restriced Articles) which are removed by CISF personnel during security check are not deposited in Lost & Found Section of DIAL.

The lost article(s) must be claimed within 90 days from the date it is found and deposited at the Lost & Found section. Post 90 days, the article(s) may be disposed off as per Gazette Notification. Thereafter, the lost property department shall cease to entertain any claims upon the article(s).

For any checked-in baggage, exchange baggage, mishandled baggage or items left in the customer arrival area, the concerned airline should be contacted.

The Lost & Found services of Delhi Airport comes to you without any charges. Any persons or parties claiming otherwise on behalf of Delhi Airport is unsolicited.

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When to Contact	Whom to Contact	Contact Numbers	Mailing Address
Lost Period Less Than 5 Days	Respective Terminals (24 X 7)	Terminal 3: 9958098651 Terminal 2: 9667400962 Terminal 1: 9650495769	Lost Property Main Office, Terminal-2, Departure Level, Near Gate No. 01, Indira Gandhi International Airport, New Delhi – 110037
Lost Period More Than 5 Days	Main Office During Office Timing: 09:30 - 18:00 hrs (Monday to Friday) 09:30 - 13:30 hrs (Saturday) *Please Note: The office remains closed on 2nd Saturday of the month, Sundays & Public Holidays.	011-42489617
General Lost & Found Query	Call Centre (24 X 7)	0124-4797300 / 0124-6838410	lostproperty.dial@gmrgroup.in

When to Contact

Whom to Contact

Contact Numbers

Mailing Address

Lost Period Less Than 5 Days

Respective Terminals (24 X 7)

Terminal 3: 9958098651

Terminal 2: 9667400962

Terminal 1: 9650495769

Lost Property Main Office,
Terminal-2,
Departure Level, Near Gate No. 01,
Indira Gandhi International Airport,
New Delhi – 110037

Lost Period More Than 5 Days

Main Office During Office Timing:
09:30 - 18:00 hrs (Monday to Friday)
09:30 - 13:30 hrs (Saturday)
*Please Note: The office remains closed on 2nd Saturday of the month, Sundays & Public Holidays.

011-42489617

General Lost & Found Query

Call Centre (24 X 7)

0124-4797300 / 0124-6838410

lostproperty.dial@gmrgroup.in

View directions from your location to Lost & Found Office, Indira Gandhi International Airport in Google Maps.

Contact Information

If the lost item is less than five days old, contact the below-mentioned 24*7 operational contact numbers for respective terminals.

Terminal 1 (24 x 7 Operational)

+91 9650495769

Terminal 2 (24 x 7 Operational)

+91 96674 00962 View Map

Terminal 3 (24 x 7 Operational)

+91 99580 98651

Happy Passengers

When I realized I had lost my glasses, I was quite worried. But, DIAL’s lost and found property department ensured that I did not have a hard time looking for my belongings. They took care of everything very nicely. I was not even required to take a special trip to the airport to get my glasses back.

Raj Bansal

When travelling via air, I always carry a book to spend my time wisely. This time the one I was carrying was a hand-down copy given by my grandma. It was very dear to me, but unfortunately, I lost it somewhere at the airport. So, I contacted the lost and found department at the Delhi airport. They were very helpful. The airport authority took care of my concern and returned the book to me. The whole process was so simple and precise.

Ajay Sharma

Everything was taken care of very nicely. Wish I knew soon as I lost my glasses, how easy it would be to go on lone to report it. I thought I needed a special trip to the airport lost and found desk. This is so simple and precise.